Website Terms

Engineered Silence LLC makes it a priority to provide accurate and up-to-date product information and specifications for items listed for sale on this website; however, errors and changes in circumstance do occur. ALL INFORMATION IS PROVIDED “AS IS” WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IN NO EVENT SHALL ENGINEERED SILENCE LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY USE OR PERFORMANCE OF OR CONTENT ERRORS OR OMISSIONS IN THE INFORMATION, EVEN IF NOTIFIED IN ADVANCE OF THE POTENTIAL FOR SUCH DAMAGES. All users of the information agree that access to any use of the information is subject to these Terms and Conditions and all applicable laws, and such access and use is at the user’s own risk.

Engineered Silence LLC reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings or reflect changes in circumstance. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.

Engineered Silence LLC is not responsible for website performance in any particular browser or in the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.

Ordering

All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, Silencer, magazine, and ammunition in the locality in which the customer resides.

Engineered Silence reserves the right to cancel any order, at any time, for any reason.

Cancellations

Orders may be canceled before they ship, please reply to the confirmation e-mail to do so. If the order has shipped, it can be returned at the customers expense within 14 days. Shipping costs are non-refundable.

Returns

Orders can be returned at the customers expense within 14 days.
All exchanges must be returned prior to replacements being shipped out.
All returns must be received by Engineered Silence prior to refunding. Shipping costs are non-refundable.

Engineered Silence LLC reserves the right to dispute any bank or credit card chargebacks. Engineered Silence LLC reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment. Engineered Silence LLC charges a restocking fee and an amount equal to the original shipping costs for any final orders cancelled via debit or credit card chargeback. By placing an online order with Engineered Silence LLC , the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback.

In Store Pickup

Engineered Silence LLC is not open to public. Contact us prior to ordering if you wish to pick up your order.

Shipping Silencers and Firearms

All Silencers must be shipped to a FFL Dealer with SOT(Type 2 or Type 3)
All Firearms must be shipped to a FFL Dealer
If you need help finding a dealer, please contact us prior to ordering.
Engineered Silence LLC will not ship to states that have prohibitions or restrictions on said items.
Engineered Silence does not ship to PO Boxes

Warranties and Repairs

Silencer repairs:
Customers MUST contact us prior to shipping a silencer to us for Warranty work. Silencers must be shipped to us with a copy of an approved Form 4

Other NFA items:
Customers MUST contact us prior to shipping any NFA items to us for Warranty work. NFA items(SBR, MG, AOW, etc.)must be shipped to us with a copy of an approved Form 1 or Form 4

Chassis and Accessories:
Customers must contact us prior to shipping any items for warranty or repair. Items must come with customer contact information and address inside the box as well as a list of items.